Businesses usually invest in video conferencing because they want to support virtual teams across business and geographic boundaries; boost productivity by reducing employee travel time; reduce travelling expenditure; and generally deliver better customer service.
With the advance of broadband communications, growing numbers of employees are able to work from remote sites and home offices. Now, the ability of SMEs to accommodate a virtual workforce allows them to compete with larger businesses for the best available talent because now they can hire people for their skills, rather than their physical proximity to the office.
Business people have become accustomed to ‘skyping’ their colleagues rather than battling through ever-worsening traffic congestion to get to meetings. With the imminent implementation of hefty toll road fees in Gauteng and the rising cost of petrol, the frequency of video meetings is likely to increase further