What switchboard (PBX) configuration is the most cost-effective and efficient for a large, multi-branch or multi-office organisation – a single, large, centralised PBX that leverages the business’s IP infrastructure and the declining cost of broadband connectivity; or smaller, stand-alone PBXs in each branch?
Today, says Graeme Victor, CEO of voice-based telecommunications solutions company Du Pont Telecoms, the implementation and management of everything a business needs for its telecommunications requirements is often more complex, and potentially more expensive, than meeting its IT (data) needs.
Widespread adoption of hosted PBX technology, a new relatively technology which offers businesses incredible productivity and cost-savings benefits, is under threat.