With the cost of phone calls and monthly rentals rising and installation times as slow as ever, many businesses simply can’t afford the time and money required to set up multiple business phone lines.
Fortunately, there is a solution that provides telephony solutions to suit SMEs without the expense and inconvenience – and it’s called VoIP.
VoIP – what’s it all about?
VoIP stands for Voice over IP – it’s a phone system that allows you to place and receive calls using an internet connection. Skype is one of the best-known VoIP services available to individuals, while businesses require a more structured solution.
Unlike traditional phone systems that require you to pay separate line rentals for all your business phone lines, plus the significant cost of a PBX (switchboard) and the maintenance costs that are required by all of these, you simply pay a monthly fee to enjoy the same functionality. Nothing could be simpler.
What equipment do I need?
One of the major advantages of using IP phones is that you just need an internet connection with a reasonable speed – most ADSL lines or mobile data packages will do. You’ll also need a computer to run the VoIP software that controls your virtual phone line.
What about a switchboard?
There is good news for companies that need multiple phone lines – a type of VoIP called hosted PBX can provide you with a virtual switchboard using your internet connection. This will allow you to process as many incoming calls as you would using a traditional switchboard.
If you’d like more information about VoIP providers and how to get started using this service, contact us today.