The provisions of the Consumer Protection Act should be extended to provide small and medium businesses some defence against being ripped off by unscrupulous providers of goods and services. That’s the view of Graeme Victor, CEO of telecommunications solutions company Du Pont Telecom, who says it’s not unusual for SMEs to be fleeced by providers of essential business goods and services such as PBXs because they don’t know what they are being charged for.
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With the advance of broadband communications, growing numbers of employees are able to work from remote sites and home offices. Now, the ability of SMEs to accommodate a virtual workforce allows them to compete with larger businesses for the best available talent because now they can hire people for their skills, rather than their physical proximity to the office.
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Business people have become accustomed to ‘skyping’ their colleagues rather than battling through ever-worsening traffic congestion to get to meetings. With the imminent implementation of hefty toll road fees in Gauteng and the rising cost of petrol, the frequency of video meetings is likely to increase further
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“The power of BlackBerry lies in the principle that it is more than just a device. It should be part of an integrated solution, with the BlackBerry device an extension of the user’s personal computer,” he explains.
An integrated BlackBerry solution allows users to connect to business applications used in the office; and it ensures synchronisation of their email, calendar events, contacts, tasks and memos between their PCs and the BlackBerry device.
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